How to Fix Your Grey Facebook Account
How do you fix a 'Grey' Facebook account? That's the question that I was trying to solve for several days after discovering I was unable to share my Instagram Insights with a company I wanted to work with. I had no clue what a grey account was before I embarked on the rather painstaking journey of figuring out what was wrong. After spending days combing through my Facebook settings, I finally found out that once you have a grey account, you are totally doomed and need to start your facebook page over from scratch. Just kidding- there's a way to fix it. Here is what worked for me:
First step: Make sure your Instagram is a Business Page. Switch your account to a Personal Account, then back to a Business Account. If you get a red popup when changing back that says it looks like you have a Grey account, continue reading for how to get out of the grey Facebook account zone.
Important: It's not an Instagram issue or the company you are trying to work with. If you have a grey account, it's 100% your Facebook Page. A 'Grey Account' occurred if you turned a private page into a public page or merged duplicate pages anytime since opening the account (this apparently looks shady to Facebook).
Try this if you still have the login to the main account (not the Facebook Page, the regular account where you can add friends) . If you don't have access to the main private account, scroll to the second instruction list. This is a helpful excerpt by 'Timmy' in the Facebook Community Center, but didn't work for me.
"1. Log into your main (regular account)... and if you don't have one, create one.
2. In the core Facebook menu, choose "Manage Business" (at the time of this writing, it's found on the top Right of the page with a little down arrow icon... next to the also super small lock icon for security. The arrow icon is the farthest icon to the top right for easy reference.
3. On the menu, choose "Settings." The menu at the time of this writing is two tab style links: Home, Settings... and that's it. It's located at the top left below the login name.
4. On the menu on the left hand side, choose "Shared Logins."
5. The text that I saw when I clicked on shared logins is this: "If you use shared logins (also called gray accounts) to manage your Facebook Pages and ad accounts, add them to Business Manager. When you do this, you'll have permission to work on any of the assets with the same roles that the shared login has. If the shared login owns ad accounts and Pages, you can also transfer that ownership to your Business Manager. Business Manager is a more secure way to manage your Facebook Pages and ad accounts."
6. AND... we're done: simply click on "Add Shared Login" " (end of excerpt)
2. In the core Facebook menu, choose "Manage Business" (at the time of this writing, it's found on the top Right of the page with a little down arrow icon... next to the also super small lock icon for security. The arrow icon is the farthest icon to the top right for easy reference.
3. On the menu, choose "Settings." The menu at the time of this writing is two tab style links: Home, Settings... and that's it. It's located at the top left below the login name.
4. On the menu on the left hand side, choose "Shared Logins."
5. The text that I saw when I clicked on shared logins is this: "If you use shared logins (also called gray accounts) to manage your Facebook Pages and ad accounts, add them to Business Manager. When you do this, you'll have permission to work on any of the assets with the same roles that the shared login has. If the shared login owns ad accounts and Pages, you can also transfer that ownership to your Business Manager. Business Manager is a more secure way to manage your Facebook Pages and ad accounts."
6. AND... we're done: simply click on "Add Shared Login" " (end of excerpt)
If you no longer have access to the main account, here's what you need to do.
1. Create new private Facebook account (account #2)
2. Add account #2 as an administrator for the grey Facebook page.
3. Delete account (#1) from administrator list, leaving only the new Account #2 as Administrator. (If you're concerned about losing access, keep Account #1 as an editor, but I don't know if that will still work)
4. Create Business Page for Account #2 (The account setup for a Business Page for Facebk was as annoying as the grey facebook page and didn't want to register a new account at first. It finally registered after I completely logged out of Facebook and reset my browser).
Once you have done the 4 steps, check to see if you can connect your insights. If not, make sure your Instagram is still connected.
Good luck turning your grey facebook page into a cheerful functioning one!
XOXO
Kate Stoltz
Note: This post is not affiliated with Facebook or Instragram. This post was simply created to help people that are struggling with trying to fix a grey facebook page.
.
5110 comments
Wow, how time flies , it’s been over a year now since working with KNIGHTHOODBOT Recovery team to Recover my investment That has been held in an online investment platform . This fake platform was created just to deceive people who are newbies in the cryptocurrency space and I was so unlucky to have been one of those people , last year I ended up investing my Tuition fee in this fake website and never got my profits back even after the trade is completed , I first reached out to a few Recovery hackers but all of them were incompetent and was just after the little I had left to sustain myself . Then I almost gave up on me ever being able to recover the funds but I decided to give KNIGHTHOODBOT TEAM a try and it turned out right , not that I expected it to be but I guess I was lucky this time . I don’t know what I could have done that very year without the help of the team. They were very responsive throughout the recovery process . Just in case you need them , Email: Knighthoodbot@ gmail dot com . Telegram ID : KNIGHTHOODBOT9
As a business inclined individual I hated just staying home, saving all my pensions and not being able to make use of it to make more money so I went on looking for an investment, I tried binary options and forex, lost some money to that and took sometime off the online investment thing and after a while I stumbled on a so called investor guru. I invested lot of money with him and never got my money back. I read on an article of Mr. Williams Mercada and contacted him and the rest is history. contact him and get your lost BTC or money back.
William-Mercado@cyber-wizard.com
the money makes things happen and can make people do certain inhumane things like extortion, blackmail, robbery and even date online just to rip people off their hard earned money just like we’ve seen plenty of times on the numerous stories shared by victims of fraudsters on the internet and i pray karma catches up to them sooner than later…. I know lots of people have fallen prey to online prey to know and have sent money through so many mode of transactions like crypto currency ( Bitcoin), wire transfers, cashapp and so much more but thankfully there’s a way to recover back sent crypto currency as long as the transaction wallet and details are available.. I had gotten to know that Bitcoin recovery is entirely possible through the expert intelligence team of JETHACKS RECOVERY TEAM of underground hackers .. they are the best team and very professional.. I had my funds fully secured and recovered to my wallet in 36 hours after the recovery exercise was initiated and no upfront payment … they are very professional and ethical so you should do well to contact them on either TELEGRAM: Jethackss
Or
EMAIL: jethacks7 @ GMAIL .COM
As a business inclined individual I hated just staying home, saving all my pensions and not being able to make use of it to make more money so I went on looking for an investment, I tried binary options and forex, lost some money to that and took sometime off the online investment thing and after a while I stumbled on a so called investor guru. I invested lot of money with him and never got my money back. I read on an article of Mr. Williams Mercada and contacted him and the rest is history. contact him and get your lost BTC or money back.
William-Mercado@cyber-wizard.com
Finding your partner cheating isn’t easy. We have been good all through our 15 years of marriage, not until I noticed she has been distant and wanting to keep more to herself. I was not bothered at first since she can be like that sometimes. This went ahead for quite a while. I came to a realization that people who cheat are generally smart enough to hide it. This is now left for us, their partners to often spend nights awake wondering if our suspicions are true or not. I became overly suspicious when I asked to use her room desktop and she refused. I went further and asked much later to use her phone and still she declined. I read about Wizard James Recovery/hacker, I immediately emailed him at wizardjamesrecovery@usa.com for his help. After our conversation on WhatsApp: +44 7418 367204, I was able to hire his services and he got me access remotely to her computer and iPhone. I could not believe what I saw. With his help, I was able to make a decision about my marriage. Get in touch with him for assistance rather than stay in a frustrated marriage.