How to Fix Your Grey Facebook Account
How do you fix a 'Grey' Facebook account? That's the question that I was trying to solve for several days after discovering I was unable to share my Instagram Insights with a company I wanted to work with. I had no clue what a grey account was before I embarked on the rather painstaking journey of figuring out what was wrong. After spending days combing through my Facebook settings, I finally found out that once you have a grey account, you are totally doomed and need to start your facebook page over from scratch. Just kidding- there's a way to fix it. Here is what worked for me:
First step: Make sure your Instagram is a Business Page. Switch your account to a Personal Account, then back to a Business Account. If you get a red popup when changing back that says it looks like you have a Grey account, continue reading for how to get out of the grey Facebook account zone.
Important: It's not an Instagram issue or the company you are trying to work with. If you have a grey account, it's 100% your Facebook Page. A 'Grey Account' occurred if you turned a private page into a public page or merged duplicate pages anytime since opening the account (this apparently looks shady to Facebook).
Try this if you still have the login to the main account (not the Facebook Page, the regular account where you can add friends) . If you don't have access to the main private account, scroll to the second instruction list. This is a helpful excerpt by 'Timmy' in the Facebook Community Center, but didn't work for me.
"1. Log into your main (regular account)... and if you don't have one, create one.
2. In the core Facebook menu, choose "Manage Business" (at the time of this writing, it's found on the top Right of the page with a little down arrow icon... next to the also super small lock icon for security. The arrow icon is the farthest icon to the top right for easy reference.
3. On the menu, choose "Settings." The menu at the time of this writing is two tab style links: Home, Settings... and that's it. It's located at the top left below the login name.
4. On the menu on the left hand side, choose "Shared Logins."
5. The text that I saw when I clicked on shared logins is this: "If you use shared logins (also called gray accounts) to manage your Facebook Pages and ad accounts, add them to Business Manager. When you do this, you'll have permission to work on any of the assets with the same roles that the shared login has. If the shared login owns ad accounts and Pages, you can also transfer that ownership to your Business Manager. Business Manager is a more secure way to manage your Facebook Pages and ad accounts."
6. AND... we're done: simply click on "Add Shared Login" " (end of excerpt)
2. In the core Facebook menu, choose "Manage Business" (at the time of this writing, it's found on the top Right of the page with a little down arrow icon... next to the also super small lock icon for security. The arrow icon is the farthest icon to the top right for easy reference.
3. On the menu, choose "Settings." The menu at the time of this writing is two tab style links: Home, Settings... and that's it. It's located at the top left below the login name.
4. On the menu on the left hand side, choose "Shared Logins."
5. The text that I saw when I clicked on shared logins is this: "If you use shared logins (also called gray accounts) to manage your Facebook Pages and ad accounts, add them to Business Manager. When you do this, you'll have permission to work on any of the assets with the same roles that the shared login has. If the shared login owns ad accounts and Pages, you can also transfer that ownership to your Business Manager. Business Manager is a more secure way to manage your Facebook Pages and ad accounts."
6. AND... we're done: simply click on "Add Shared Login" " (end of excerpt)
If you no longer have access to the main account, here's what you need to do.
1. Create new private Facebook account (account #2)
2. Add account #2 as an administrator for the grey Facebook page.
3. Delete account (#1) from administrator list, leaving only the new Account #2 as Administrator. (If you're concerned about losing access, keep Account #1 as an editor, but I don't know if that will still work)
4. Create Business Page for Account #2 (The account setup for a Business Page for Facebk was as annoying as the grey facebook page and didn't want to register a new account at first. It finally registered after I completely logged out of Facebook and reset my browser).
Once you have done the 4 steps, check to see if you can connect your insights. If not, make sure your Instagram is still connected.
Good luck turning your grey facebook page into a cheerful functioning one!
XOXO
Kate Stoltz
Note: This post is not affiliated with Facebook or Instragram. This post was simply created to help people that are struggling with trying to fix a grey facebook page.
.
5110 comments
I want to thank a very kind and powerful psychic who brought back my ex wife who left me she told me she wants to be alone and left me and the kids I was devastated everyday i keep thinking how i would live without her one day i was online when I found Priest Ade website then i contacted him, He told me not to worry she will be back in 24hours after he cast his love spell i had some doubt though but i just did all he instructed and had a little faith, To my greatest surprise the next day she was back to me and the family she told me she was sad because she couldn’t get pregnant since we have been trying but Priest Ade also solved that now she is 3 weeks pregnant I’m so excited i highly recommend him he is powerful and can help you too with different problems email him now at ancientspiritspellcast@gmail.com And his website https://ancientspiritspell.wordpress.com OR WhatsApp +2349054727023
I want to thank a very kind and powerful psychic who brought back my ex wife who left me she told me she wants to be alone and left me and the kids I was devastated everyday i keep thinking how i would live without her one day i was online when I found Priest Ade website then i contacted him, He told me not to worry she will be back in 24hours after he cast his love spell i had some doubt though but i just did all he instructed and had a little faith, To my greatest surprise the next day she was back to me and the family she told me she was sad because she couldn’t get pregnant since we have been trying but Priest Ade also solved that now she is 3 weeks pregnant I’m so excited i highly recommend him he is powerful and can help you too with different problems email him now at ancientspiritspellcast@gmail.com And his website https://ancientspiritspell.wordpress.com OR WhatsApp +2349054727023
I use to be a very poor man who has always not find luck when it comes to playing the lottery. I have been playing lottery since i was 21 years and now i am 45 meaning i have been playing lottery for 24 years. The biggest amount i have ever won in my life was 400 dollars. But one day my story turns to history after i find this man called Dr Ayoola on the Internet that he is the best when it comes to winning lottery. This man is a very strong voodoo man who gives out the numbers that can never fail. After all my years of laboring and struggling to win the lottery i finally won ( $27,000,000) Dr Ayoola is the name, Email: drayoolasolutionhome@gmail.com or contact him on his whatsApp number text or call +14809032128 this is the only way to win the lottery and the best way OR
https://www.facebook.com/Dr-Ayoola-105640401516053/
I use to be a very poor man who has always not find luck when it comes to playing the lottery. I have been playing lottery since i was 21 years and now i am 45 meaning i have been playing lottery for 24 years. The biggest amount i have ever won in my life was 400 dollars. But one day my story turns to history after i find this man called Dr Ayoola on the Internet that he is the best when it comes to winning lottery. This man is a very strong voodoo man who gives out the numbers that can never fail. After all my years of laboring and struggling to win the lottery i finally won ( $27,000,000) Dr Ayoola is the name, Email: drayoolasolutionhome@gmail.com or contact him on his whatsApp number text or call +14809032128 this is the only way to win the lottery and the best way OR
https://www.facebook.com/Dr-Ayoola-105640401516053/
Our doubts and worries are not just mere ideas and visions. Sometimes our intuitions are right but we make the mistake of shoving them aside and not believing they could be true. Some spouses are really great at hiding a lot and you can never know the truth if you don’t take the first step of finding out and clearing your doubts. If you don’t find out the truth, you will keep living in deception and living in a life of fairy tale while your partner keeps outsmarting and taking advantage of you. I never had the thought of hacking my spouse’s cell phone until I stumbled on an article online about a man who gave all his love to his wife only for him to be cheated on. I developed goosebumps and decided to give it a try. I quickly searched online for a hacker and I was lucky to stumble on good recommendations about FREDVALCYBERGHOST@GMAIL.COM and you can text, call him on +1-423641 1452 and +15177981808. so I contacted him by email to help me dig out my spouse’s dirty dealings and secrets. Before now I could vouch for him and never believed he was cheating. Until I saw his social media conversations, text messages, call records, media files including my conversations with him without touching his phone. It was unbelievable and mind-blowing. You honestly wouldn’t believe what I saw. Stop living in uncertainty and find out the truth today